Plan, Execute, and Monitor Task Progress
Global InfoTek, Inc. applies a consistent, planned vision throughout our organization, to ensure that the desired results reflect Task Order strategic goals. Global InfoTek, Inc. establishes governance by assigning key roles, responsibilities and decision-making authority early in project implementation.
Completing Task Orders entails Global InfoTek, Inc. personnel establishing solid communications both with the customer and within our own team. Execution also requires Risk Management. Global InfoTek, Inc mitigates identified risks through a process of making changes to a project plan to eliminate risks.
Customer collaboration before, during, and after planned changes can make the difference between success and failure.
Global InfoTek, Inc. proactively mitigates risks by taking early action to reduce the probability of a risk occurring, or reduce the impact of the risk to the project. We believe this is vastly more effective than trying to repair the consequences after the fact.
Our QA approach applies sound program management principles, and integrates all aspects of Task Order performance. Our management methodology ensures effective communication about project progress, processes, issues, and risks, maintaining a strong focus on business benefits and structured, predictable outcomes advantageous to the customer.
Global InfoTek, Inc. measures performance by tracking only the most essential performance measures and assuring the cost of the measure is worth the gain. Tracking too many or too costly performance measures is burdensome and could compromise success. Quantity does not equal quality.
Manage Task Progress
Global InfoTek will take the most feasible and reasonable actions to improve performance. Such actions may include determining problem areas, monitoring performance more closely, changing what is being measured to more accurately indicate performance, reallocating resources, or devising methods for improvement.
Global InfoTek, Inc. manages performance by measuring our efficiency and effectiveness with a unique process, while executing the Task Order. Our team develops relevant performance measures, and incorporates them into regular project reviews in a systematic and disciplined way.
This practice sets a framework for providing the right level of management the right information at the right time for decision making. Global InfoTek, Inc. includes in our process a Quality Assurance Surveillance Plan and implements an Earned Value Management System if it is a requirement on the Task Order.
It is our unique management practices and historical approach that sets us apart as a best value provider.
Program Quality Assurance
Our Quality Assurance approach defines a client-oriented organizational structure to support SeaPort-e. We empower our Project Manager and Task Leaders with the authority needed to provide the highest-quality services and products. The Global InfoTek, Inc. organizational structure is based on the principle of vesting the maximum levels of authority and decision-making power to the level of management closest to the client.
Further, our corporate-level leadership provides the resources, tools, strategic guidance, and high-level policies to aid in achieving full customer satisfaction with the quality of our services and products. To accomplish this, we follow four practices:
- Empower our Project Manager and Task Leaders through comprehensive training in the skills they need to take care of customers without having to face an overly bureaucratic management process.
- Vest our Project Manager and Task Leaders with appropriate authority to commit GITI for all aspects of SeaPort-e contract requirements.
- Back this authority with corporate resources. We realize for this authority to be effective, it must be backed by strong central control of and support for practices, procedures, standards, quality management, productivity tools, reporting methods, accounting and tracking mechanisms, and human resource management.
- Reinforce the entrepreneurial spirit of our managers, and all our employees, by encouraging them to operate autonomously within the company-wide framework of procedures and standards.